Returns & Refunds Policy

At Cutiesline.co, we understand the importance of hassle-free returns*. That's why we offer a generous 30-day return window for your peace of mind. If, for any reason, you are unsatisfied with your purchase, you can return the product within this period for a full refund. 

Our commitment to your satisfaction includes a 100% money-back guarantee. Should the product be defective or damaged, you have the assurance of a comprehensive refund or a replacement within the specified time frame

We gladly accept returns for eligible paid orders. Only fully paid items qualify for free returns within 30 days. Items must be in their original, unused condition with tags intact. Unfortunately, items purchased with store credit, promotional giveaways, or partial payments do not qualify for free returns.

Ineligible Products for Returns:

Please note that certain products are ineligible for returns under the following conditions:

• Clearance sale and inventory sale purchases.
• Products that have been used or modified.
• Damaged products that are no longer in a resalable condition.

Upon return, all products will undergo a thorough inspection at our warehouse. Once the inspection is successfully completed (within 5 to 7 business days), credits will be issued to your account.

Processing and Refund Timeline:

Credits or refunds may take 3-7 business days to reflect on your statement of account.

We value your satisfaction and are dedicated to providing a seamless return process. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.

Thank you for choosing Cutiesline.co for your needs.